Escrow and Mortgage Servicing Specialist

Remote - Remote, US, FL

We’re Not Just Changing FINANCE — We’re Financing CHANGE!

At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, sustainable home, commercial, and SBA loans—all designed to power a better future.

With branches in St. Petersburg, Winter Park, Mount Dora, and a growing digital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them.

Join the Movement

We’re looking for driven, mission-aligned individuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced environment, and want to be part of something bigger, you’ll feel right at home.

Our team is made up of goal-setters, go-getters, and changemakers. We celebrate wins, tackle challenges head-on, and push the boundaries of what a bank can do. If you’re fueled by purpose and growth, this is your place.

Thrive at Climate First Bank —

At Climate First Bank, we’re not just building a better future for the planet — we’re also investing in yours. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance.

Health Coverage100% Paid by Us (employee coverage, employer contribution towards dependents)

  • Medical, Dental & Vision Insurance — fully covered for employees
  • Health Savings Account (HSA) with tax advantages and generous contribution limits
  • Free Telemedicine access via Teladoc

 Financial Wellness & Wealth Building

  • 401(k) with 6% Employer Match — start saving for retirement with a strong head start No Vesting Period.
  • Employee Stock Options — share in the success you help create
  • Exclusive Employee Banking Perks —  including employee only account and loan products.
  • 0% Financing for Employee Solar Loans — power your home sustainably
  • 0% Financing for Eligible Electric Vehicles (EVs) — drive the change you believe in
  • Referral Incentives — earn rewards for bringing great people to the team

Generous Paid Time Off

  • 2–4 Weeks of Vacation based on based on officer level. Additional time off available after the first full year of tenure.
  • 64 Hours of Paid Sick Time for all full-time employees

Protection & Peace of Mind

  • Company-Paid Life Insurance 
  • Short- & Long-Term Disability Insurance
  • Voluntary Life, Accident & Critical Illness Coverage
  • Employee Assistance Program (EAP) with free counseling, legal, and financial services

 

Now Hiring: Escrow and Mortgage Servicing Specialist

As our Escrow and Mortgage Servicing Specialist, you’ll be a key player in managing escrow accounts and servicing residential mortgage loans. You’ll ensure accurate disbursements, timely payments, and regulatory compliance while delivering exceptional service to our customers and internal teams. This is more than just a job — it’s a chance to make a meaningful impact through purpose-driven finance.

The Rockstar Escrow and Mortgage Servicing Specialist we are looking for is located in the United States and able to consistently work Eastern Standard Time hours.

What you’ll be driving as a Loan Documentation Specialist

  • Manage escrow account setup, maintenance, and disbursements for taxes and insurance
  • Process mortgage payments, payoffs, and loan draws accurately and on time
  • Perform escrow analysis and ensure compliance with RESPA and other regulations
  • Reconcile escrow and mortgage servicing accounts daily and monthly
  • Track insurance and tax payments using third-party vendors
  • Respond to customer inquiries and resolve servicing issues with professionalism
  • Collaborate with internal teams to ensure smooth loan servicing operations

Who you are:

·       Experienced in mortgage servicing and escrow account management

·       Knowledgeable in RESPA, TILA, and other mortgage servicing regulations

·       Detail-oriented with strong accounting and reconciliation skills

·       Proficient in loan servicing systems and Microsoft Office

·       Excellent communicator and team collaborator

·       Mission-aligned and excited to support a purpose-driven organization




Equal Opportunity Statement:

At Climate First Bank we truly believe that our people are our strength and the diverse talents they bring to our workforce are directly linked to our success. Diversity and inclusion are at the core of our values and mission. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

E-Verify Statement:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.